![]() ![]() If you are using Windows defender, make sure to also update it to make sure it scan the latest malware / viruses that were reported. If you have a 3rd party antivirus, feel free to use it. It runs the softwarereportertool process in the background scanning for malwares and viruses, amongst other things. A file by the name of softwarereportertool.exe is responsible for your High CPU usage by Google Chrome. If you want an extensive checking, after running Windows Defender, you may also download and run Microsoft Safery Scanner: Disable Software Reporter tool by replacing softwarereportertool.exe file. Note: This scan will happen outside Windows 10 environment Select Windows Defender Offline Scan > Scan now > Confirm the prompt Go to Settings > Update & Security > Windows Security I recommend running the Windows Defender offline scan: You may also run the legit Windows Defender if you have no 3rd party antivirus. Click the 3 dots at the top right > Settings > Scroll down and click Advance > Reset and cleanup tool > Clean up computer > Check the box and click Find If Google Chrome is your main browser, Chrome has built in Cleanup Tool I think we need to both run some malware checkup on our computers to make sure were not infected, I'll guide you through: I am also making a research about this thing and it looks like many people experience the same. ![]() We're not sure how effective Chrome Software Cleanup Tool might be, but it's quick and easy to use, so if your copy of Chrome isn't working as it should then we'd give it a try.I also suspect it is not the actual Windows Defender because it is unusual that it will show up in Chrome. They do claim it removes programs which "aren't typical cases of malware", though, so it might be useful even if you've already run a very thorough antivirus scan. Google provides few details of what the Chrome Software Removal Tool actually does. There are no other settings or options, nothing else to do at all. Click "Reset" and Chrome will be reset to its default settings, otherwise just close the window to continue as usual. Whatever you do, once the scan is complete, CSRT launches Chrome with the chrome://settings/resetProfileSettings command, prompting you to reset your Chrome settings. Or you can just run the program to see if it thinks there are any, then click "Cancel" instead of "Remove" when the report appears. Launch it and the tool scans your PC for programs which Google considers "suspicious" or "known to cause problems with Chrome", and offers to remove them.īizarrely, the CSRT won't give you the names of these suspicious programs, so you'll have to trust it. Google Chrome Cleanup Tool (CSRT) is an easy-to-use program which tries to get a broken Chrome installation working again. ![]()
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